FAST SHIPPING AUSTRALIA WIDE

Refunds Policy

We are committed to providing everyone a pleasant and easy shopping experience so if anything goes wrong, we are here to help you.

Please inspect your order upon receiving before using and contact us immediately if any item is damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

We offer a free breakage replacement guarantee. If your item arrives damaged or you receive an incorrect item, please take photos or a video and contact us within 14 days for a refund or replacement. All refunds will be processed to the original payment method.

It is a rare occurrence for items to arrive damaged or to receive an incorrect item. Our team thoroughly checks everything before packing and shipping your order to make sure your items are correct and in brand new condition with no defects. Our staff also pack every order with bubble wrap to prevent damages or breakages during shipping.

Contact Us:

Send an email to contact@bestbongsandmore.com.au with a picture of faulty or incorrect items.