FAQ - Frequently Asked Questions

Where are you based?

We are based in Australia.

What payment options do you provide?

Bank Deposit - Once your order is confirmed, you transfer the total amount through your Bank to the details that are displayed after completing the order. This can be done through your Banks Mobile app or by logging in online. 

Are our products genuine? 

All of the products we sell are genuine. We are also against the sale of counterfeit and fake products, if a product is from a brand we claim or made out of a material we indicate, we guarantee it is.

Is it illegal to buy a bong?

Bongs are not illegal to buy or own, however in some states it is illegal to use them to consume illegal substances. The products we sell here are only intended for smoking a variety of herbs including tobacco. It is your responsibility to comply with local laws. 

How discreet and secure is our packaging?

Our packages are very discreet and secure and never include any personal information. We also do not include any details of what's inside. All of our fragile products are added with multiple layers of bubble wrap, then we use an extra cardboard layer for extra protection. Our intact and unbroken delivery rate is above 99%.

Are we the cheapest?

We strive to provide the best quality products for the cheapest prices on the smoking market. If you find an identical product with a competitor or on another shop, we will either match it or beat that price.

What areas do we ship to?

Currently we only ship Australia Wide.

When will you send my order?

After payment is received, your order will be shipped off on the next business day.